Where to go
- Docs. Start here. The FAQ and Glossary cover most questions.
- GitHub. Open an issue on the repo for bugs and feature requests.
- Security. Don’t open a public issue. See Responsible disclosure.
Before you open an issue
- Check the FAQ.
- Turn on diagnostics. SDK or middleware. The logs usually point at the cause.
- Note the
error_codeif you got one. See error codes.
What helps us help you
- The exact error and
error_code. - A minimal reproduction.
- Which version of the SDK or middleware you’re on.
- Whether you’re on the hosted service or self-hosting.

